These Terms and Conditions  govern your use of our website, services, and any associated applications, and constitute a legal agreement between you  and the company . By accessing, using, or placing an order through our website or using any of our services, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Services Provided

We offer a range of logistics services including air freight, sea freight, land freight, and customs clearance. These services are subject to availability and can vary based on destination, cargo type, weight, and other factors. We reserve the right to refuse or cancel any service order at our discretion.

2. Registration and Account

To use certain services, you may be required to register for an account on our website. By registering, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials, and you agree to accept responsibility for all activities that occur under your account.

If you believe your account has been compromised, you must notify us immediately.

3. Shipping and Handling

Shipment Information

You are responsible for providing accurate and complete shipping details, including addresses, contact information, and any other relevant data for the proper handling of your shipment. We are not responsible for delays, misdeliveries, or damages caused by inaccurate or incomplete shipment details.

Shipment Delivery Times
We provide estimated delivery times for our services, but these are not guaranteed. Delivery times can vary due to factors such as weather, customs procedures, and logistical delays. We are not liable for any delays in shipping beyond our control.

Cargo Restrictions 
Certain items may be prohibited or restricted from shipping under our policies, including hazardous materials, perishable goods, or items that do not comply with international shipping regulations. You are responsible for ensuring that your cargo complies with all applicable laws and regulations for international shipping.

4. Pricing and Payment

Pricing
Prices for our services are based on a variety of factors, including the size, weight, and destination of your cargo, as well as any additional services you request (e.g., insurance, expedited delivery). Prices are subject to change, and any changes will be communicated before the completion of your booking.

Payment
All services are subject to payment in full prior to shipment unless otherwise agreed upon in writing. We accept various forms of payment, including credit card, debit card, and other payment methods available on our website. You agree to provide accurate and valid payment information when placing an order.

Taxes and Duties
You are responsible for paying any taxes, duties, or additional fees imposed by customs or other authorities related to the import or export of your goods. These charges are separate from the service fees you pay to us, and failure to pay them may result in delays or seizure of goods.

Customs Clearance

For international shipments, customs clearance is required. We will provide guidance on necessary documentation and help facilitate the customs process, but the responsibility for ensuring compliance with local regulations rests with you. This includes providing accurate information on invoices, product descriptions, and value declarations.

We are not responsible for any delays or issues related to customs clearance, including fees, fines, or penalties imposed by customs authorities.

6. Liability and Limitations

Liability for Loss or Damage 
We will take reasonable precautions to ensure the safety of your shipment, but we are not liable for loss, damage, or delay caused by circumstances beyond our control, including but not limited to natural disasters, acts of government, customs delays, or third-party service provider failures.

Exclusions of Liability
We are not responsible for any indirect, special, incidental, or consequential damages, including loss of profits, arising from the use of our services. Our liability is limited to the value of the services provided, and in no event shall our total liability exceed the amount paid for the shipment in question.

Insurance
For high-value shipments, we recommend purchasing additional insurance to cover potential loss or damage during transit. We offer optional insurance coverage, but you are responsible for arranging appropriate coverage if desired.

Prohibited Uses

You agree not to use our services for any illegal, fraudulent, or unethical purpose. Prohibited uses include, but are not limited to: Shipping prohibited or dangerous goods, including weapons, drugs, or hazardous materials, unless legally permitted, Violating any applicable laws, including international trade laws or customs regulations, Attempting to evade or circumvent our systems or services

We reserve the right to refuse service or cancel shipments if we suspect that the shipment involves any prohibited activities.

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the intellectual property of the company and is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, modify, or distribute any content from the website without express written permission.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our services, you consent to the collection and use of your personal information as described in the Privacy Policy.

10. Termination of Service

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, if we believe that you have violated these Terms, engaged in fraudulent activities, or have otherwise caused harm to our business or reputation.

Upon termination, any outstanding payments or obligations will remain due and enforceable.

11. Force Majeure

We are not liable for any failure or delay in the performance of our services due to circumstances beyond our reasonable control, including but not limited to acts of God, war, natural disasters, pandemics, strikes, and government restrictions. In such cases, we will make reasonable efforts to mitigate the impact of the disruption but will not be held liable for any resulting delays or failures in service.

12. Dispute Resolution

In the event of a dispute arising from the use of our services, you agree to first attempt to resolve the matter through informal discussions with us. If a resolution cannot be reached, the dispute will be resolved through binding arbitration in accordance with the rules of the jurisdiction where we operate.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the company operates, without regard to its conflict of law principles.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date at the top will be revised accordingly. It is your responsibility to review these Terms periodically for any updates. By continuing to use our services after such modifications, you agree to be bound by the updated Terms.

15. Contact Us

If you have any questions, concerns, or need further clarification regarding these Terms and Conditions, please contact us.

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.